Terms & Conditions
Standard terms of service and hospitality guidelines governing bookings, stays, and events at Little Rose Inn.
Hotel Reservation & Stay Terms
1. Check-In & Check-Out Policy
Standard check-in time commences at 2:00 PM on the scheduled arrival date. Check-out time is until 11:00 AM on the date of departure. Guests requesting early check-in or late check-out are accommodated based on availability and may incur a nominal hourly surcharge unless specified in suite packages.
2. Rates, Payment & Cancellations
All rates quoted are in Sri Lankan Rupees (LKR) and include applicable government hospitality taxes and standard service charges.
- Free Cancellation: Guests may cancel or modify room reservations free of charge up to 48 hours prior to the check-in date.
- Late Cancellation: Cancellations made within 48 hours of scheduled check-in will be charged the equivalent of one night's room rate.
- No-Show: In the event of a guest no-show, the total deposit or first-night charge is non-refundable.
3. Guest Conduct & Property Care
Little Rose Inn maintains a peaceful, family-friendly boutique environment. Guests are requested to respect quiet hours in garden corridors from 10:30 PM to 7:00 AM.
- All guest rooms are 100% smoke-free. Designated outdoor smoking areas are provided in garden sections.
- Any intentional damage to room furnishings, electronics, or garden fixtures will be assessed and billed to the guest's account.
- Pets are not permitted on the premises with the exception of certified service animals with prior notification.
4. Wedding & Event Contracts
Wedding lawn and banquet hall reservations require a signed event agreement and a 30% advance deposit to guarantee the selected date. Detailed terms regarding external vendors, sound restrictions, and corkage fees will be outlined in your personal event proposal.