Privacy Policy
Your privacy is paramount to us. Learn how we collect, protect, and respect your personal information.
Little Rose Inn Guest Privacy Commitment
1. Information We Collect
When you make a room booking, reserve a dining table, inquire about a wedding package, or contact our front desk, we may collect the following personal information:
- Contact details: Full name, email address, telephone number, and residential address.
- Stay details: Check-in & check-out dates, guest counts, room preferences, and special dietary or accessibility requests.
- Identity verification: Passport or National Identity Card (NIC) details presented upon hotel check-in as required by Sri Lankan hospitality regulations.
2. How We Use Your Information
We use your information exclusively to provide exceptional hospitality:
- To confirm and manage your room and dining reservations.
- To contact you with arrival vouchers, airport transfer coordination, and stay confirmations.
- To tailor our culinary and room preparation to your personal preferences.
- We never sell, rent, or trade your personal data to any third-party advertisers.
3. Data Security & Storage
All electronic booking submissions and guest records are stored on secure servers with encryption protocols. Access to guest information is restricted strictly to authorized hotel management and front desk personnel.
4. Contacting Our Data Officer
If you have questions regarding your stored reservation records or wish to update your information, please contact our management team:
Little Rose Inn Management
Email: reservations@littleroseinn.com
Telephone: +94 77 892 4110
Address: No. 45, Flower Garden Road, Mount Lavinia, Sri Lanka